Warranty & support

Start with your authorised retailer.

Monza works with its dealer network to inspect and assess warranty claims for the products we distribute.

Before you begin

Return the product to its original place of purchase with proof of purchase.

As a wholesale distributor, Monza requires authorised retailers and stockists to handle and submit consumer claims for inspection and assessment.

Take the product to the authorised dealer where it was purchased.

Supply your original receipt or order confirmation.

The retailer records the issue and contacts Monza customer service.

If the retailer has closed or cannot assist, contact Monza to locate an authorised service agent.

Working policy draft — subject to professional review before launch.